Contacting our Customer Success team is a great place to start if you have any general questions or concerns about your website. RadiusOnline understands that it can be difficult finding the time to work on your website by yourself, which is why our program is back by a team dedicated to comprehensive customer support.
No more fussing over formatting, image sizing, or spending time you don't have trying to change something on your website. Simply submit website edits via email and have them completed by our Customer Success team!
How to I submit an edit by email?
Start by composing an email to firstname.lastname@example.org with
- Subject of the email: Business name or website URL
- Body of the email: Directions on what you want done and where. The more information, the better. If you want images in a slideshow, please specify that. If you want them in a gallery, let us know in what order you'd like the photos.
- Attachments: If you want to change photos or written content, remember to attach these to your email.
I want to make some edits myself. Where can I learn how to do that?
- Update or add new images to your website: https://radiusonline.zendesk.com/hc/en-us/articles/206302438-How-do-I-upload-media
- Update or add new content to your website: https://radiusonline.zendesk.com/hc/en-us/articles/207009767-How-do-I-edit-posts-pages-
- Add third party widgets to your website, like DemandForce, NAPA Service Assistant, and more. After adding your own widgets, you will need to provide the third party widget codes to our team.
It’s important to our team that we are continuing to provide the support and services you need to meet your goals! Always feel free to contact us at email@example.com.