Current invoices are sent monthly to your email seven (7) days prior to when your monthly charge is processed.
You can access both current AND previous invoices by following these simple steps:
1. Log into our easy-to-use and completely secure Billing Portal by clicking HERE.
Information to Access Your Account:
- Username: The email address on your CarCareCONNECT account
- Password: If you do not know your password, click “Request a Password Reset.” The reset information will be sent to the email address listed above.
2. Once you have successfully logged in, click the tab on the navigation bar labeled "Billing."
3. Here, you can view all of your invoices, as well as view your payment history and/or update your payment information.
If you are having trouble accessing your Billing Portal, are not receiving your invoices, or are having any other issues, contact our Billing Department by emailing firstname.lastname@example.org or calling 1(800) 591-8675 [Ext. 3].